Privacy policy

OVERVIEW

This website, mobile site and any official social media pages operated under the name Naughty Rituals (“naughtyrituals.com”) are owned and managed by Soulsync Wellness India LLP.

This Privacy Policy explains how we collect, use, store and protect your personal information when you use our Site or interact with us online.

Your privacy is not optional to us. It is foundational,  especially given the nature of the products we offer.

 

1. INFORMATION WE COLLECT

We collect only the information necessary to provide our services securely and discreetly.

A. Information You Provide Directly

When you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to our newsletter

  • Participate in surveys, giveaways or promotions

  • Interact with us via social media

We may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party gateways)

  • Order history

B. Automatically Collected Information

When you browse our Site, we may collect:

  • Device information

  • Browser type

  • Pages visited

  • Shopping activity

This helps us improve performance and security.

 

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and deliver orders discreetly

  • Handle payments, refunds and returns

  • Provide customer support

  • Prevent fraud and misuse

  • Improve our website experience

  • Send marketing communications (only with your consent)

  • Comply with legal obligations

We do not sell your personal information.

 

3. DISCRETION & PACKAGING

We understand privacy is critical for our customers.

All orders are shipped in discreet, unbranded packaging. Billing descriptors are neutral wherever possible.

 

4. MARKETING COMMUNICATIONS

If you opt in, we may send you:

  • Product updates

  • Offers

  • Promotions


You can unsubscribe at any time by:

  • Clicking “unsubscribe” in our emails

  • Updating your account settings

  • Contacting our support team

Service-related messages (such as order confirmations) will still be sent when required.

 

5. COOKIES

We use cookies to:

  • Enable site functionality

  • Improve user experience

  • Analyze traffic

  • Provide relevant advertising

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website performance.

 

6. SHARING OF INFORMATION

We may share your information only with:

  • Payment processors

  • Logistics and delivery partners

  • Technology and hosting providers

  • Marketing and analytics partners

  • Legal authorities where required by law

All third parties are required to maintain strict confidentiality and data protection standards.

 

7. DATA SECURITY

We use secure servers, SSL encryption (HTTPS), and restricted access protocols to protect your information.

However, no online transmission can be guaranteed 100% secure. You are responsible for keeping your account credentials confidential.

 

8. DATA RETENTION

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Meet legal requirements

  • Prevent fraud

  • Resolve disputes

After this period, data is securely deleted or anonymized.

 

9. YOUR RIGHTS

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion

  • Withdraw marketing consent

  • Request data portability

To exercise these rights, contact us at:
 care@naughtyrituals.com

 

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.