Terms of service

Welcome to Naughty Rituals.

These Terms and Conditions constitute a legally binding agreement between Naughty Rituals, operated by Soulsync Wellness India LLP, having its registered office at C-107/6 Naraina Vihar Industrial Area, Delhi- 110028, India, and any person who accesses or uses www.naughtyrituals.com

By accessing, browsing, registering, or purchasing from the Website, you agree to be bound by these Terms.

If you do not agree, you must discontinue use immediately.

For queries, contact: care@naughtyrituals.com


 

1. ACCOUNT REGISTRATION

1.1. To place an order, you may be required to register using mobile OTP and/or email verification.

1.2. You are solely responsible for:

  • Maintaining confidentiality of login credentials.

  • All activities under your account.

1.3. We reserve the right to:

  • Refuse service

  • Terminate accounts

  • Cancel orders

  • Restrict access without prior notice

Especially in cases of suspected fraud, abuse, or misuse.


 

2. ACCEPTABLE USE

You agree that you will NOT:

  • Use the Website for unlawful purposes.

  • Attempt to hack, scrape, or disrupt the Platform.

  • Upload malicious software.

  • Misrepresent your identity.

  • Post defamatory, obscene, or unlawful content.

  • Attempt to bypass security systems.

Violation may result in immediate termination and legal action.


 

3. PRODUCT REPRESENTATION DISCLAIMER

3.1. We attempt to display products as accurately as possible.

3.2. However:

  • Colours may vary due to screen settings.

  • Packaging may change without notice.

  • Minor variations do not qualify as defects.

3.3. Products are intended for personal, private use only.


 

4. INTIMATE PRODUCT DISCLAIMER

4.1. Products sold on this Platform are for adult use only.

4.2. You are responsible for:

  • Safe and proper usage.

  • Following product instructions.

  • Ensuring compatibility with your health conditions.

4.3. We shall not be liable for injury, misuse, allergic reactions, or improper handling of products.

If you have medical concerns, consult a healthcare professional before use.


 

5. COMMUNICATION CONSENT

By using the Website and providing your contact details, you consent to receive:

  • Order updates

  • Transactional emails

  • Promotional communications (if opted-in)

You may unsubscribe from marketing communications at any time.


 

6. INTELLECTUAL PROPERTY

All content on the Website including:

  • Logos

  • Text

  • Graphics

  • Images

  • Product descriptions

is the property of Naughty Rituals and protected under applicable intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Commercially exploit

any content without written permission.


 

7. FRAUD PREVENTION

We actively monitor for:

  • Fake orders

  • COD abuse

  • Chargeback fraud

  • Bulk resale attempts

  • Multiple suspicious accounts

We reserve the right to:

  • Cancel orders

  • Block accounts

  • Restrict payment methods

  • Recover legal costs

No refunds will be issued in cases of fraud detection.


 

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.


 

9. FORCE MAJEURE

We are not responsible for delays or failure due to events beyond reasonable control including:

  • Natural disasters

  • Government restrictions

  • Strikes

  • Logistics disruptions


 

10. GOVERNING LAW & JURISDICTION

These Terms are governed by the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.   


 

PART B – TERMS OF SALE

1. ORDER ACCEPTANCE

1.1. Product listings constitute an invitation to offer.

1.2. Your order is an offer to purchase.

1.3. A contract is formed only when we dispatch the product and send a shipment confirmation.

1.4. We reserve the right to cancel any order prior to dispatch.


 

2. PRICING

2.1. All prices are in INR and inclusive of applicable taxes.

2.2. Prices may change without notice.

2.3. The price at checkout is final.


 

3. NO RESALE POLICY

Products are sold for personal use only.

We reserve the right to cancel bulk or commercial orders.


 

4. NO RETURNS & REFUNDS

Due to the intimate and hygienic nature of our products:

  • All sales are final.

  • No returns or exchanges.

  • No refunds once delivered.

Exceptions apply only for damaged or incorrect products, subject to verification within 24 hours of delivery.

(Refer to our Returns & Refund Policy.)


 

5. RISK & TITLE

Risk transfers to you upon successful delivery at the shipping address provided.

We are not responsible for:

  • Theft after delivery

  • Misplacement

  • Unauthorized third-party handling


 

6. PRODUCT AVAILABILITY

All orders are subject to stock availability.

We may cancel orders if a product becomes unavailable.


 

7. INDEMNIFICATION

You agree to indemnify and hold harmless Naughty Rituals from any claims arising from:

  • Misuse of products

  • Violation of these Terms

  • Illegal activities conducted using your account


 

8. SEVERABILITY

If any provision is deemed invalid, the remaining provisions remain enforceable.


 

9. AMENDMENTS

We reserve the right to modify these Terms at any time.

Your continued use of the Website constitutes acceptance of the updated Terms.


 

10. CONTACT INFORMATION

For any queries regarding these Terms:

Email: care@naughtyrituals.com
Website: www.naughtyrituals.com